What should I know about home builder warranties and guarantees? | GIS Global

Building a new home is an exciting journey, but it’s also a significant investment. After all that planning and effort, you want peace of mind knowing that your new home is protected. This is where home builder warranties and guarantees come into play. But what exactly do these terms mean, and how do they impact your home purchase? In this article, we’ll break down everything you need to know about home builder warranties and guarantees so you can make an informed decision when it comes to securing your dream home.

What is a Home Builder Warranty?

A home builder warranty is a promise from the builder to cover certain repairs or defects in the new home for a set period after construction. These warranties are usually included in the sale of the house and protect buyers against various issues that may arise during the first few years of ownership. Think of it as a safety net that ensures your home is built to last and that the builder stands behind the quality of their work.

How Long Does a Home Builder Warranty Last?

The duration of a home builder warranty can vary depending on the builder and the region. Typically, a home builder warranty lasts anywhere from one to ten years. The most common types are:

  1. One-Year Warranty: This usually covers workmanship and materials. If something goes wrong within the first year—such as a plumbing issue or a cracked wall—the builder is responsible for fixing it.
  2. Two-Year Warranty: This often covers mechanical systems like plumbing, electrical, and HVAC systems. If these systems fail due to poor construction within two years, the builder is expected to repair or replace them.
  3. Ten-Year Warranty: This longer-term warranty typically covers structural defects, such as issues with the foundation, framing, or load-bearing walls. Structural issues can be costly and complex, so a ten-year warranty gives homeowners extra peace of mind.

What is the Difference Between Warranties and Guarantees?

While both warranties and guarantees are intended to protect you as a homeowner, there is a slight difference between the two terms.

Warranties: Protection for the Long Term

As mentioned earlier, a warranty is a written promise from the builder that certain parts of your home will be free from defects for a specified period. Warranties are legally binding and usually come with specific terms, such as what’s covered, how to file a claim, and any exclusions.

Guarantees: A Stronger Assurance

A guarantee, on the other hand, is often more informal and may offer stronger protection than a warranty. For example, a builder might guarantee that a specific feature, such as a roof, will last a certain number of years without leaking. Some guarantees even offer to repair or replace the item if it fails within the guaranteed time frame.

What Should Be Covered Under a Home Builder Warranty?

Understanding what is covered by your home builder warranty is crucial before you sign any agreement. The exact coverage can vary, but generally, most warranties will include the following:

Workmanship and Materials

The quality of construction is the primary focus of any home builder warranty. It should cover any issues related to poor workmanship or substandard materials. For example, if the flooring is poorly installed or the siding is falling off, the builder should take care of these issues at no extra cost.

Structural Defects

Major structural problems, such as foundation issues, roof sagging, or framing defects, are often covered under a home builder warranty. These kinds of defects can be expensive to fix, so it’s important to know you’re protected.

Mechanical Systems

Plumbing, electrical, and HVAC systems are usually covered for a certain period, often two years. If any of these systems fail due to poor installation, the builder will typically repair or replace the components.

Appliances and Fixtures

Some warranties also include coverage for certain appliances and fixtures in the home, such as dishwashers, water heaters, and built-in microwaves. However, this can vary by builder, so it’s always wise to check.

What is Not Covered by a Home Builder Warranty?

While home builder warranties offer a lot of protection, there are some exclusions. These can include:

Wear and Tear

Normal wear and tear, such as worn-out carpets or faded paint, is not usually covered. This is considered part of regular home maintenance and is the homeowner’s responsibility.

Damage from External Factors

If damage occurs due to natural disasters like floods, earthquakes, or fires, these incidents are often excluded from coverage. Homeowners may need separate insurance to cover these types of risks.

Homeowner Negligence

If a problem arises due to improper maintenance or homeowner negligence—such as failing to maintain the HVAC system—these issues may not be covered under the warranty.

How to Make a Claim on a Home Builder Warranty

Filing a claim on a home builder warranty is usually straightforward, but it’s important to follow the proper steps. Here’s a simple guide:

  1. Check Your Warranty Agreement: Review the warranty terms to see if the issue you’re facing is covered and the specific process for filing a claim.
  2. Contact the Builder: Notify the builder or the warranty company in writing about the problem. Be clear and detailed about the issue.
  3. Submit Documentation: Depending on the problem, you may need to provide photos or other documentation to support your claim.
  4. Wait for the Builder’s Response: The builder will typically assess the situation and let you know if they will fix the issue or if further action is needed.

Should You Buy Extended Warranties?

Many home builders offer extended warranties that cover additional years beyond the standard warranty. While these extended warranties can provide extra peace of mind, it’s important to carefully evaluate whether they are worth the investment.

Some homeowners feel that the extra coverage is unnecessary, especially if they plan to sell the home within the warranty period. Others feel that extended coverage offers protection against potential future issues. It’s a personal choice that depends on your situation and how long you plan to stay in the home.

Final Thought

Home builder warranties and guarantees are essential for protecting your new home and ensuring that any issues that arise after construction are taken care of. Be sure to fully understand the terms of your warranty, know what’s covered and what’s not, and always keep documentation of any issues. By doing this, you can enjoy your new home with the confidence that you’re covered if anything goes wrong.