Tap Portugal’s 24-Hour Cancellation Policy | Guides 2025

Tap Airlines Cancellation Policy​

TAP Air Portugal, commonly known as TAP Portugal, offers a flexible cancellation policy for its passengers. Understanding the TAP Airlines Cancellation Policy ensures that travelers can manage their bookings efficiently and avoid unnecessary cancellation charges. The 24-hour cancellation policy provides an opportunity for passengers to cancel their tickets without incurring penalties, but specific conditions apply.

How to Cancel a TAP Air Portugal Flight?

Passengers can cancel their TAP Airlines cancellation policy through both online and offline methods. Below is a step-by-step guide to canceling a TAP Portugal flight.

Online via the Website:

1. Visit the TAP Air Portugal official website.
2. Log into your account or navigate to the “Manage Booking” section.
3. Enter your booking reference and last name.
4. Select the flight you wish to cancel.
5. Click on the “Cancel Flight” option and confirm your selection.
6. Check your email for a cancellation confirmation.

Note: The refund eligibility depends on the fare type and the timing of the cancellation.

Offline Mode:

If you prefer to cancel your booking offline, you can do so through TAP Air Portugal’s customer service.

1. Call TAP Air Portugal customer service at their official contact number.
2. Provide your booking details to the agent.
3. Request the cancellation and inquire about refund eligibility.
4. Follow the instructions provided by the representative.
5. Receive confirmation via email.

Offline cancellations are useful when facing technical difficulties or requiring immediate assistance.

TAP Portugal Refund Policy

Understanding the TAP Air Portugal refund policy is essential when canceling a flight. TAP Portugal offers different refund options based on the fare conditions:

• Full Refund: Available for flights canceled within 24 hours of booking (if booked at least seven days before departure).
• Refundable Fares: Passengers who have purchased refundable tickets are eligible for a full refund minus applicable service fees.
• Non-Refundable Fares: Generally, non-refundable tickets do not qualify for a cash refund but may be eligible for travel credits.
• Flight Cancellations by TAP Portugal: If the airline cancels a flight, passengers are entitled to a full refund or an alternative flight.

How to Get Reimbursement from TAP Portugal?

Tap Airlines Cancellation Policy​

Passengers can request a TAP Portugal refund through the following methods:

1. Online Request:
   • Visit the TAP Portugal website.
   • Access the “Refund Request” section.
   • Fill in the necessary details.
   • Submit the request and wait for processing.
2. Contacting Customer Service:
   • Call TAP Portugal’s customer service.
   • Provide booking details and request a refund.
   • Follow the provided instructions.

Refunds may take several business days to process, depending on the mode of payment used.

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Conclusion

The TAP Airlines cancellation policy offers flexibility and convenience to passengers. Whether you cancel your flight online or offline, understanding the TAP Portugal refund policy helps in making informed decisions. Always check the fare conditions before booking, and in case of any queries, reach out to TAP Air Portugal customer service for assistance. If you are eligible for a refund, follow the prescribed procedures to ensure timely reimbursement.

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