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The Promise and Challenges of Generative AI in Insurance

The Promise and Challenges of Generative AI in Insurance

The property and casualty insurance industry has undergone a remarkable transformation, turning a USD 8.5 billion underwriting loss in Q1 2023 into a USD 9.3 billion gain in Q1 2024, with a combined ratio of 94.2%. This is a clear sign of profitability, as ratios below 100% indicate strong performance. However, as the industry continues…