Secure E-Gov Platforms: Testing for Data Privacy
E-governance platforms have revolutionized citizen interaction with government services. From filing taxes to renewing licenses, these online portals offer convenience, transparency, and efficiency. However, the very nature of e-governance – handling sensitive citizen data – presents unique challenges in testing for data privacy and security. Striking the right balance between functionality and robust safeguards is…
Quantifiable Customer Experience: 3 Data-Driven Strategies for CIOs
Over the last few decades, innovative technologies have changed the future of business dynamics. Therefore, every industry uses the latest technologies to move forward, and CIOs are responsible for driving such technological changes within organizations. According to Globe Research, it has been witnessed that more than 27.7% of digital transformation for better customer experience (CX)…