
June 18, 2024
The Role of Transactional SMS in E-Commerce Business Success
Transactional SMS refers to automated text messages sent to customers to provide them with essential information about their transactions. Unlike promotional SMS, which aim to market products or services, transactional SMS deliver critical updates related to orders, payments, and account activities. Common examples include order confirmations, shipping notifications, payment receipts, and account verification codes. Transactional…